Why We Use Ceramic Internal Parts in Our Water Softeners in Jacksonville, FL At Florida Water Technologies Inc., we specialize in providing premium water softener systems in Jacksonville, FL, designed to deliver long-lasting performance and reliability. One of the most important innovations in our systems is the use of ceramic internal valve parts, which outperform traditional rubber and plastic components in every category — from durability to resistance against Jacksonville’s hard water. Ceramic technology has become the standard in modern plumbing systems. Today, most high-quality valves — including those in your kitchen and shower faucets — rely on ceramic disc valves because of their exceptional strength, corrosion resistance, and long lifespan. Here’s why we use this advanced material in all our Jacksonville water softener installations, and how these parts are made and tested for quality. The Ceramic Firing Process Every ceramic component begins with a precise firing process, where raw clay is exposed to extreme heat. This controlled, high-temperature process transforms the soft clay into a hard, durable, and permanent ceramic material. The result is a part that can withstand years of constant water flow and pressure without warping, cracking, or deteriorating — an essential feature for high-performance water softeners in Jacksonville’s demanding water conditions. Acid and Corrosion Resistance Testing One of the key benefits of ceramic valves is their superior chemical resistance. Because ceramics are formed with strong ionic bonds, they resist corrosion from acids, bases, and salts — even at elevated temperatures. This makes ceramics far more durable than brass or plastic valves, especially in areas with hard water, such as Jacksonville and Northeast Florida. High mineral content can cause metal and plastic components to wear down quickly, but ceramic valves maintain their integrity, ensuring longer system life and less maintenance. Flatness and Seal Testing Each ceramic disc undergoes a precision flatness test to ensure a perfect water- and air-tight seal. Using advanced optical technology and monochromatic light, we verify that the disc surface is completely flat. This guarantees a flawless seal within the valve, preventing leaks and maintaining consistent performance — a key advantage for high-efficiency water softeners in Jacksonville homes. Hardness and Durability Testing Ceramic materials are known for their exceptional hardness and wear resistance. During hardness testing, a shaped indenter is pressed into the surface to measure its resistance to scratches and indentations. These results confirm that ceramic internal parts can last for decades with little to no wear, even under constant water pressure. For homeowners in Jacksonville, FL, this means fewer repairs, lower maintenance costs, and reliable operation year after year. The Advantage of Ceramic Water Softeners Since 2008,Florida Water Technologies Inc., has been dedicated to offering great water softeners at common-sense prices. Traditional systems — such as older Clack or Fleck valves — rely on soft rubber internal parts that wear out over time and require frequent replacement. Over the lifespan of the system, this can add up to thousands of dollars in maintenance costs. By contrast, our ceramic valve water softeners feature lifetime-rated internal components that never need to be replaced. Every system we install in Jacksonville and the surrounding areas includes a lifetime warranty on ceramic parts, ensuring peace of mind and long-term value for our customers. Experience the Jacksonville Water Softener Difference If you’re dealing with hard water in Jacksonville, FL, our ceramic-based water softeners offer the most durable, low-maintenance solution available today. ✅ Long-lasting ceramic valve technology ✅ Lifetime warranty on internal parts ✅ Resistant to corrosion and mineral buildup ✅ Perfect for Jacksonville’s hard water Contact Florida Water Technologies Inc. today for a free water softener consultation and discover why more Jacksonville homeowners are choosing ceramic-powered water softeners for their homes.

For quite some time the water softener systems stocked and sold in Jacksonville and surrounding markets have used internal moving parts made of rubber and plastic. These parts are necessary for the system to regenerate (or clean itself). These older style systems push and pull a piston across rubber seal for it to work. As the piston moves from position to position the rubber O-rings seal off and direct water to different parts of the water softener. A typical system will regenerate 100-200 times a year. While they do the job, rubber and plastic components are very weak, and break often. The rubber seals get hard, swell, crack and tear, causing water softener failure. Symptoms of this failure include water running continuously (if this happens JEA may call you to inform you of a leak), the salt tank can fill with water, and the system will stop using salt. In any of these scenarios, your water softener will not work or make soft water. A repair to replace these parts will be needed-at a cost. All Fleck and Clack water softener valves contain rubber seals and plastic spacers. Fortunately, that is not your only choice. Some water softener systems in Jacksonville Fl us a ceramic disc with channels in it, instead of rubber seals. When the disc is turned water channels align which allow water to different parts of the system, facilitating regeneration. The perfectly smooth polished ceramic disc makes a hermetic seal in each valve position. A hermetic seal is an airtight seal that prevents the passage of air or water. And because it's ceramic, it never wears out. These channeled discs can run for decades with very little to no wear. Water softeners are necessary in Jacksonville FL and using ceramic internal parts provide peace of mind and lower cost of ownership. Most people would choose ceramics over rubber and it’s our pleasure to offer you that choice.

The Importance of Quality Parts in Your Jacksonville Water Softener System When it comes to building a water softener system in Jacksonville, FL, the quality of the parts used plays a crucial role in the system's longevity and performance. High-quality components ensure your water softener will last for years, providing optimal service. However, using low-quality parts can lead to frequent breakdowns and costly repairs. The challenge is, many of the critical parts are hidden from view, making it difficult for homeowners—and even salespeople—to know what’s inside the systems they’re buying. These decisions are often made by franchises or business owners, not the sales team. One of the most important internal components of your water softener is the collector and riser tube. Let’s dive into why this part is so vital. What is the Collector and Riser Tube? The collector and riser tube are key internal plumbing components in a water softener system. They work together to ensure the efficient flow of treated water throughout your home. The lower basket collects softened water from the bottom of the tank, and then the water is sent upwards through the riser or distributor tube. This treated water is what exits the system and flows into your home, ready for use. Meanwhile, the upper basket helps prevent resin from escaping the main tank during the regeneration process. The Dangers of Low-Quality Components When low-quality parts are used, particularly in the bottom collector and riser tube, the system is at risk of failure. If these parts break or degrade over time, the resin inside the tank could escape, potentially clogging your plumbing lines with resin. You see, a lot of weight is resting on top of the collector basket at the bottom of the tank and if the materials used are weak, failure can occur. The resulting damage can be expensive to repair and may require significant work to fix. Unfortunately, this isn’t just a theoretical issue—it's something that’s happened to homeowners before. Why We Choose Quality Over Profits At Florida Water Technologies Inc., we prioritize quality over cutting corners to save a few dollars. That's why we've been in business since 2008. We believe that using high-quality components is the only way to ensure our systems perform reliably over time. By demanding the best from our suppliers, we deliver systems that stand the test of time and provide consistent, high-quality performance for years to come. Investing in a water softener with top-quality parts isn’t just about avoiding headaches—it’s about enjoying peace of mind and ensuring your home’s water system remains in top shape. Choose wisely, and make sure the water softener you’re investing in is built to last.

Although there are water pipes near the water heater, they may not be the right pipe to connect a water softener system. You see, the right pipe to connect a water softener to is the main supply pipe or service pipe. Connecting a water softener to the service pipe assures 100% soft water on both the cold and hot side of the plumbing system. Can the service pipe be located next to the water heater? Sometimes yes, but more often no. If your home has a water softener loop this means the service pipe is pre plumbed to a convenient location in the garage, often times near the water heater. If your home does not have the loop then you will have to located your main supply pipe to determine placement. Where is the Main Supply, or Service Pipe, at my house? To locate your service pipe the first thing you need to determine is where your water meter (out by the street) is located. Is it on the garage side or the non garage side of your home? In Jacksonville the water meter is a concrete box with the letters JEA on it. In St Johns/ St Augustine it's usually a plastic meter box with a bright blue lid. Standing out at the meter near the street, look up at your home. The plumber had to connect water to your home from this meter location. Usually, the path of least resistance is used to make this connection. 90% of the time the water enters the home on the same side of the home that the water meter is located. The point that the supply pipe enters your home (POE Point Of Entry) should be marked by a green plastic circle shaped lid. However, sometimes it gets buried under years of landscaping and mulch and sometimes it's not marked at all. Once the POE is located you can now determine where the water softener will be installed.

If a water softener system stops using salt you will not get soft water. The most common reason a water softener stops using salt is due to the formation of a "Salt Bridge". A Salt Bridge is a clump of salt that has been fused together due to moisture that's spans entire diameter of the salt tank. This clumped salt resembles concrete and is very hard to break up. Consequently, the salt bridge prevents the salt on top from coming in contact with the water beneath it. That is why we call it a Salt Bridge. How is a Salt Bridge formed? A salt bridge is formed when the dry salt is exposed to moisture. Moisture causes the once granular salt crystal or pellet to merge into one giant clump of salt. By chance if it makes it from one side of the tank to the other side a bridge is formed. Once the bridge of salt is formed the salt level will no longer go down. At this point the salt bridge needs to be broken up. How to remove a salt bridge. I hope you ate your Wheaties because removing a salt bridge can be intense. Once the salt has fused together the consistency resembles concrete. So, breaking it up will take some effort. Method 1. The Rubber Mallet First. Use a rubber mallet and gently tap/hit the side of the salt tank all around it. Next, grab the rim of the salt tank and give it a good shake. Note, the salt tank is hundreds of pounds so shaking it may be difficult for some people. Method 2. The Broom Stick If Method 1 did not work it's time to move onto method 2. Brut force and a firm tool. By using a broom stick, a shovel, or an iron rod, you will attack the salt bridge until you succeed. Start by removing all the loose salt from the salt tank into a bucket or onto a drop cloth. Once you see the bridge start pounding trying to locate a weak area of the bridge. Keep working the weak area until you make it all the way through the bridge. It might be a few inches to a foot thick. Then keep working the salt bridge until the entire bridge breaks up and falls down inside the salt tank. Remember, the greater the obstacle the greater the glory when you overcome it. Method 3. The Water Method If you cannot physically break through the salt bridge then you may have to add water. To do this, use a hose to spray water into one dedicated spot while continuing to work the area with a broom stick. The salt bridge will quickly give way however your salt tank will have a lot of water left in it. Stop spraying water and thoroughly break up the remaining clumps of salt. From here, place the system into regeneration either immediate (right now) or delayed (tonight at 2am). Different models of water softeners will have different configured buttons and programming. You may have to consult your owners manual. Note, adding water is an effective way at breaking up a salt bridge but all the salt gets wet during the process. Wet salt will have the potential to bridge again. If you have to use the water method, break up the salt daily to avoid another salt bridge. How to Avoid a Salt Bridge Preventing a salt bridge in a water softener system in Jacksonville FL is easy. Either before you refill a low/empty salt tank, or if you are filing the tank for the first time simply place two pieces of scrap pipe in the shape of an X. As the salt level lowers it falls around the pipes and avoids bridging. This is our standard practice when installing our water softener systems in Jacksonville FL.

The Drain As part of the water softener system regeneration process, it will produce discharge water that needs a place to drain. The water softener will need access to an effective drain that will discharge the water. The most common places to drain the water system discharge to is the washing machine drain, utility sink, […] The post Installing a Water Softener System Part 1 appeared first on Florida Water Technologies.

The Water Supply Pipe Installing a water softener system is a great idea especially if you have hard water. Where will the water softener be installed? Will it go in the garage, if so where in the garage, or will it be installed outside on the side of the house. These are common issues we […] The post Installing a Water Softener System Part 2 appeared first on Florida Water Technologies.

When a homeowner finds they have hard water a water softener system may help. This post answers the question, What Does These Systems actually do. You see, 85% of US homes have some level of hard water. Hard water forms white scale formations that can damage appliances and fixtures. Also, hard water makes cleaning harder […] The post What a Water Softener System Does appeared first on Florida Water Technologies.